The traditional warehousing model struggled to meet omni-channel demands: low manual sorting efficiency (5,000 orders/day) with a 1.5% error rate for over 50,000 SKUs; chaotic warehouse flow and only 30% space utilization due to mixed wholesale and retail order operations; and slow online order response times exceeding 8 hours, impacting customer experience. An intelligent upgrade via a four-way shuttle-based AS/RS was urgently required.

• High-Density Storage: A combination of four-way shuttles and automated racks, with dedicated storage zones for different order types, created 20,000 positions. Space utilization increased to 85%, expanding capacity by 183% compared to traditional warehouses.
• Full Automation: 30 four-way shuttles, 10 high-speed elevators, and an intelligent conveying and sorting system enabled automatic storage, retrieval, wave picking, and inventory, achieving a throughput of 1,500 pallets/hour.
• Smart WMS Integration: A Warehouse Management System integrated with OMS enabled intelligent order splitting, dynamic inventory allocation, expiry alerts, and omni-channel inventory visibility, with real-time linkage to stores and e-commerce platforms.